©2017 by Total Automation.

Clearing things up...

FAQ

What's a device?

A device is one of many physical parts that make up a smart home. Some devices turn on, off and dim lights, some detect motion and temperature. Some devices control appliances and some can control your heating and air-con. There are many more kinds of devices, way too many to list!

Although devices can come from different manufactures and do different things, they all talk to the controller which makes them all work together.   

What's a controller?

The controller speaks to all the devices and makes decisions based on certain events or conditions. For example, a motion detector device tells the controller that someone has entered a room. The controller then tells a lighting device to turn on the light in the same room. The controller can be configured to only turn the light on under certain conditions, perhaps if it's after a certain time or if the room is dark? This is what makes a "Smart Home" smart.

 

The controller is also what talks to the App on your phone, it ties everything together.

You don't need to worry about configuring the controller. At Total Automation we look after the technical stuff for you, although we're happy to show you how it's done if you're interested! We sit down with you and listen to what you want to achieve. We can make suggestions and offer advice to make everything work just the way you want it.

What's Z-wave?

Z-wave is a "language" that certain smart home devices use to talk with each other.  Devices communicate wirelessly (like the Wi-fi in you computer or smartphone, but slightly different). Z-wave is designed for small devices and depending on the device, can be powered by batteries or mains power electricity.

Even though it's "wireless", Z-wave can't talk directly to your computer, smartphone or the internet. Just like radio, TV and your computer's Wi-fi, Z-wave uses its own special technology. Z-wave devices only talk to each other and the Z-wave controller which is the "brains" of the system.  

Are you certified to carry out electrical work?

Absolutely. Many Smart Home devices (like lighting devices) need to be hard wired to your home's mains power electricity. Total Automation is fully certified to carry out all types of electrical work and provides a Victorian Certificate of Electrical Safety (CES) at the completion of every job where mains power work is carried out.


Our electrician has over 15 years experience in the industry. At Total Automation safety and quality are our number one priority.